Skip to main content
Metro Tunnel

Contact us

Use the form below or call us on 1800 551 927 or our interpreter line.Interpreter logo

If you'd like to receive email updates please use the Sign up for enews form.

You can also write to us at: Melbourne Metro Rail Authority, PO Box 4509, Melbourne, VIC 3001, Australia

Students must read our Student media enquiry policy before submitting questions.

Details are available if you would like to escalate your feedback to a complaint.

If you are not satisfied with our response to a matter you may raise it with the Public Transport Ombudsman online or by phone on Freecall 1800 466 865.

For feedback on existing train or tram services, contact Public Transport Victoria, Metro Trains and Yarra Trams.













The Melbourne Metro Rail Authority is committed to protecting your privacy by fully meeting its responsibilities under the Privacy and Data Protection Act. For further details please see our Privacy statement.

By submitting any information in this form, including sensitive information or health information, I consent to it being collected by MMRA, used within MMRA and disclosed to third parties. If the information relates to someone other than me, I am authorised to give this consent for that person.