Skip to main content
Metro Tunnel

Contact us

You can contact the Melbourne Metro Rail Authority through this form or by phone on 1800 551 927 (Monday to Friday, 9am to 5pm).

You can also write to us at our postal address: Melbourne Metro Rail Authority, PO Box 4509, Melbourne, VIC 3001, Australia

If you require information in another language, please call our interpreter line.Interpreter logo

Details are also available about making a Freedom of Information request.

If you have feedback about existing train services, please contact Public Transport Victoria or Metro Trains.

To respond to your enquiry or process your feedback, the Melbourne Metro Rail Authority may collect and record details such as your name and contact information. We may need to disclose your details to a third party, such as a rail operator, Public Transport Victoria or a contractor engaged to help deliver the project.

The Melbourne Metro Rail Authority is committed to protecting your privacy by fully meeting its responsibilities under the Privacy and Data Protection Act. For further details please see our Privacy statement.