Freedom of Information requests
The Victorian Freedom of Information Act 1982 (FOI Act) gives you the right to apply for access to documents held by government.
Under the FOI Act, you can also ask Melbourne Metro Rail Authority (MMRA) to correct or amend inaccurate, incomplete, out of date or misleading information it holds about you.
Making a Freedom of Information request
To lodge an FOI request with MMRA, please direct your request to:
Email: MMRA-FOI@melbournemetro.vic.gov.au (preferred); or
Mail: Freedom of Information Officer
Melbourne Metro Rail Authority
GPO Box 2797
Melbourne VIC 3001
To lodge a valid FOI request you must provide MMRA with:
- a written request specifying which documents you seek access to; and
- an application fee of $27.90 (as of 1 July 2016) or evidence that the application fee would cause you financial hardship (such as a copy of your health care card).
If you are seeking access to documents containing personal affairs information held by MMRA about yourself or someone else, please also provide:
- photo ID (if you are seeking access to documents containing information about you); and
- proof of relationship (if you are seeking access to documents containing information about someone else).
You can also make an FOI request online using the Department of Justice Freedom of Information portal. You will need a credit card to complete this application online. Please note that if you apply through the portal your request will not be received by MMRA immediately, as the Department of Justice will need to redirect it to MMRA.
Please call 1800 551 927 should you have any general FOI enquiries regarding the Metro Tunnel.