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Metro Tunnel

Education program at Metro Tunnel HQ

The Metro Tunnel will underpin Melbourne's rail network growth for decades to come. Our young people have a bigger stake than anyone in our city’s future transport system.

With them in mind, we have created an education program based at our visitor centre, Metro Tunnel HQ, that will show them what our project means to them as future citizens and workers, targeting careers learning and skills in Science, Technology, Engineering, Arts and Maths.

If you’re planning a visit to the city with your class, make time for a free session at Metro Tunnel HQ, 125-133 Swanston Street.

Learning activities

Students will be able to visit Metro Tunnel HQ independently, for example as part of a pre-planned city explorer trail organised by their school. If you intend sending more than 5 students at a time into the visitor centre or would like a more holistic experience with targeted activities in our dedicated classroom space, let us know and we’ll do our best to accommodate your needs.

We can cater to groups of all ages and sizes, however our program is best suited to the following:

  • Groups of 10-30
  • Years 5-9

The public area of Metro Tunnel HQ will encourage students to experience the project first hand, whether digging deep under the city on board our virtual Tunnel Boring Machine or navigating their way around the future rail network.

The upstairs classroom space will provide an opportunity to extend your students understanding of how public transport is changing and consider the opportunities presented by the Melbourne of the future

  • Primary Students (Grade 5-6)
    Exploring the features of transport past and present and then using our imaginations to consider just what the future might hold.
  • Secondary Students (Year 7-9)
    Careers discovery session designed to unearth the surprising range of roles available in large infrastructure projects and how these align with individual students’ skills and passions.

Visit lengths

We recommend scheduling a visit to the ground floor visitor centre displays, together with a targeted activity in the upstairs classroom space. For larger groups, or a more one on one experience, we can divide the class and alternate the groups between these two activities. Either way, allow 2 hours (120 minutes) for this type of session.

If you plan to visit just public displays on the ground floor, allow at least 60 minutes, so students have time to go on a walking tour to view the Town Hall Station construction site, try out the virtual reality tunnel boring machines, find out their train route benefits and play the digital game.

Frequently asked questions

Where is Metro Tunnel HQ?

Metro Tunnel HQ is located at 125-133 Swanston St - right opposite the Melbourne Town Hall close to the corner of Little Collins St. It's only 5 minutes' walk from Federation Square and Flinders Street Station.

How does a 2 hour booking run?

A 2 hour booking at Metro Tunnel HQ is made up of two equal parts:

1. Town Hall Station Site and Visitor Centre Experience

Students will be taken on a short walk to look at the Town Hall Station construction site led by one of our knowledgeable visitor centre staff who will provide a contextualised overview of the Metro Tunnel Project. The group will then return to the visitor centre where they will have time to complete a guided exploration of the various activities and information on display.

2a. Primary school students: Time Traveller Activity

Students will head upstairs to the Metro Tunnel HQ classroom for a facilitator led activity exploring public transport past, present and future.

or

2b. Secondary school students: Careers Explorer Activity

Students will head upstairs to the Metro Tunnel HQ classroom space for a facilitator led activity which explores the world of work on a large infrastructure project like the Metro Tunnel.

Groups of 17-30 students will be split into two and alternate between the sessions. Smaller groups will do the walking tour and visitor centre experience first, then the relevant activity.

The accompanying teacher can divide the group themselves based on their knowledge of how the students interact, or visitor centre staff will do this randomly on arrival

How does a shorter booking run?

A shorter booking at Metro Tunnel HQ does not include a classroom activity. Choose from:

Visitor Centre Experience – 30 mins

The group will undertake a guided exploration of the various activities and information on display

Town Hall Station Site and Visitor Centre Experience – 60 mins

Students will be taken on a short walk to the Town Hall Station construction site led by one of our knowledgeable visitor centre staff who will provide a contextualised overview of the Metro Tunnel Project. The group will then return to the visitor centre where they will have time to complete a guided exploration of the various activities and information on display

Given the visitor centre caters to the general public as well as school bookings, we prefer to keep the number of students from any one school in this space to a maximum of 16. If your group is larger we can look at running multiple sessions for them.

Can my students visit the centre independently?

Metro Tunnel HQ will be a public visitor centre. Smaller groups of students can visit independently, for example as part of a pre-planned city explorer trail organised by their school. If you’re adding an independent Metro Tunnel HQ stop to your program we recommend allocating 15-30 minutes for this activity.

However, if you intend sending more than 5 students at a time (or an entire year group) through the visitor centre, please let us know by requesting a booking. That way we know they are coming and can manage your student’s engagement around other visitor centre activities.

Specifically:

  • We’ll make sure we have copies of our activity card ready so that your students can complete a guided exploration of the various activities and information on display.
  • Students who complete the activity card will receive a Metro Tunnel button badge.
  • The activity card can serve as confirmation that students visiting independently have indeed made the stop as requested by their teacher.

How many bookings are there each day?

Longer sessions

We can run two longer sessions per day with up to 30 students per session.

Short sessions

Shorter bookings for just the visitor centre experience are scheduled around these longer bookings.

Where possible we try to run the sessions at a time between 9.30 and 3.00pm that best suits the school group.

However, we understand that many groups need to leave the city quite early to get back to school in time for students to connect with their normal transportation options. We may request a 9.30 start for some morning bookings in order to allow time for a break and to reset the room ahead of a 12.00pm start for an afternoon session.

What time should we arrive for our session?

We request that you arrive approx. 10 minutes before the start time for session with us, so we can orientate the students and do a little housekeeping.

What if we’re late for our session?

If you are running late for a booking, please call us on the number we provided in your booking confirmation.

Is there disabled access?

The visitor centre is on the ground floor with direct access from Swanston St.

The Metro Tunnel HQ classroom is located upstairs on the first floor above the visitor centre. We can arrange for people with a temporary or permanent disability to access this facility via the lift in the foyer adjacent to the visitor centre.

Please let us know ahead of time if you have questions or concerns about access for any of your students.

Can Metro Tunnel HQ organise our public transport tickets?

Rail Projects Victoria oversees the Metro Tunnel Project, but doesn't have any role in operating the public transport system or ticketing.

Victorian primary school groups can travel free on off-peak trains, trams, coaches and buses.

Visit the Public Transport Victoria website for details.

What level of supervision is required?

We recommend teachers and supervisors accompany students at a ratio of 1:10 for primary groups and 1:15 for secondary groups.

We cannot accommodate visits of more than 5 students at a time unless they are accompanied by a teacher.

We request that a teacher accompany the group/s on their walk to and from the Town Hall Station site if that is part of their booking. It's only about 100 metres away, on the cnr of Collins St, but there's traffic and pedestrian crossings to negotiate, so we'd appreciate your assistance in ensuring safety as we move about "The World's Busiest Tram Corridor".

All staff at Metro Tunnel HQ have a current Working with Children Check.

Please discuss appropriate behaviour with your students to ensure that everyone can enjoy their Metro Tunnel HQ experience.

What do we do with our school bags?

Ideally, leave them at school. We’re hoping that students have been advised to bring only minimal baggage with them for their trip to the city.

Groups heading out to the Town Hall Station construction site and exploring the downstairs displays will keep their bags with them. Upstairs, in the classroom space, there is room for students to leave their bags close to where they will be working.

Where can my class have lunch?

We request that visitors do not bring food into Metro Tunnel HQ and that all drinks be in screw top containers or water bottles. Packed lunches can be eaten at nearby Federation Square.

Are there public toilets at the visitor centre?

There are no public toilet facilities at Metro Tunnel HQ. We strongly advise that school groups visit the public toilets beneath Melbourne Town Hall near the corner of Collins St or at Flinders St Station (if arriving by train) before commencing a session with us.

Booking enquiry

Tell us a bit about your needs and we’ll get in touch to progress a booking. Bookings are subject to our Terms and Conditions.

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